Privacy policy.

Privacy Policy for bywolfgang / Veronica Wolfgang Studios

Effective Date: 10/1/2024

At bywolfgang ("we," "our," or "us"), we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and make purchases from our online jewelry store. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

a. Personal Information You Provide:

  • Account Information: If you create an account with us, we collect your name, email address, phone number, and password.

  • Purchase Information: When you make a purchase, we collect details such as your billing and shipping address, payment information, and order history.

  • Customer Service: If you contact us for support, we may collect the content of your communications and any information needed to resolve your inquiries.

b. Information Collected Automatically:

  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about how you use our website, such as IP address, browser type, pages visited, and the time you spend on our site. This helps us improve your experience and tailor our services to better meet your needs.

  • Analytics: We may use third-party analytics tools (e.g., Google Analytics) to track user behavior on our website. This helps us improve the functionality and performance of our site.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment processing, shipping, and customer service.

  • Account Management: To create and manage your account, including tracking your order history and preferences.

  • Communication: To send order confirmations, updates, and other customer service-related emails, including promotional offers if you opt-in to receive them.

  • Improvement of Services: To analyze user behavior on our site, improve the design and functionality of our website, and enhance our product offerings.

  • Marketing and Promotions: With your consent, we may use your contact information to send you marketing materials, newsletters, or special offers. You can opt out of marketing communications at any time.

3. How We Share Your Information

We will never sell your personal information to third parties. However, we may share your information with the following:

  • Service Providers: We may share your information with third-party vendors who assist in operating our website and business, such as payment processors, shipping companies, and email marketing providers.

  • Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we take reasonable precautions to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the following rights with regard to your personal information:

  • Access: You may request a copy of the personal information we hold about you.

  • Correction: If your information is incorrect or incomplete, you can request that we update or correct it.

  • Deletion: You may request that we delete your personal information, subject to certain legal and contractual obligations.

  • Opt-Out of Marketing: If you no longer wish to receive marketing emails, you can unsubscribe by clicking the "unsubscribe" link in any of our promotional emails, or by contacting us directly.

  • Cookie Preferences: You can control the use of cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 18, we will delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to this policy will be posted on this page, and the "Effective Date" at the top of the page will be updated. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

bywolfgang
Email: hello@veronicawolfgang.com

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting bywolfgang with your personal information.